
"About how much does Doc cost?" ask Najma.
"Three million operations alone, not yet drugs and other drugs,"
"Oh yes, if that's what I talked to my husband first, let's Mba Rinjani, thank you for me chatting earlier, assalamualaikum," he said then left the room.
"Waalaikumussalam," said Rinjani, who also felt bad to see the doctor's treatment to his patients, how else he just run the orders of his superior doctor.
In the waiting room that is already quiet, because it is noon too, the poly clinic service is partially completed, and patients mostly wait in line in front of the pharmacy to get medicine.
Najma sat in front of the oral surgeon, because it was quiet there. Sitting alone.. And he woke up from his daydream after someone greeted him.
"Najma, are you here? Where's Ardi? You're not being ushered in?" ask Yudha.
Najma looked towards Yudha...
"Sir Yudha." he said and broke the cry that he had endured. Seeing someone he knew made him want to spill all his disappointment and hyacinth earlier.
"Why are you?" Yudha was confused and sat down near Najma, but leaving a bench from her, the assistant who was with Yudha sat somewhat away from them.
Najma then told him what she had just experienced.. Yudha as his close relative and also as deputy director of the hospital heard patiently Najma's complaint.
"I waited two hours, but said the tool was broken, and the doctor did not want to see the state of my teeth first, need what action only use drugs, just use drugs, if the device is damaged, the nurse should know and not tell me to wait, and I was told to go to the practice, not the cost, Yudha herself knows how much my husband earns one month," Najma spilled all her frustration.
"Yes Najma, you calm down and drink first" said Yudha offering a bottle of mineral water brought by his assistant earlier. And Najma grabbed it and finished half the bottle, crying made her thirsty.
"Anas, you call the facility maintenance installation, have there been any reports of tool damage from oral surgery poly," Yudha ordered her assistant.
"Okay Doc" said Anas then immediately carry out the orders of his boss.
Shortly thereafter, Anas whispered something to Yudha.
"Okay, thanks Nas" he said.
"Babe... Why are you?" ardi asked who had come because Yudha had asked him to pick up Najma.
"Why is it here?" instead of answering, he turned back.
"In the same chat Yudha said I have to pick you up, you why?"
"Capek ah story again .." said Najma, then replace Yudha who told Ardi.
"Yes Allah.. Babe, I'm sorry, I couldn't. nemenin you,"
"Father Mas, qodarullah, have you finished the polyclinic patient?"
"Udah, after the dhuhur prayer, read Yudha chat, I came here, afraid why-why your room,"
"I'm tired, go home yuk, want to ask for Bu Ani's juice again," said Najma.
"Yes, we go home" said Ardi.
"Ardi, Najma, here I am sorry for my negligence, this I consider my negligence until there is an inconvenience to the patient, so on behalf of Airlangga hospital, I apologize profusely, and I'll warn my erroneous employees where, I'll take care of the matter myself, I promise," Yudha said.
"Yes, we leave first yes, hopefully well resolved," said Ardi then left the place.
The patient has been discharged from the oral surgery polyclinic. And no one else came in, because the other patient was home.
Yudha and her assistant Anas entered the room to investigate what had happened.
"Assalamualaikum," Yudha greeted with a smile on Cindy and Rinjani who were inside.
"Waalaikumussalam," they said, they felt happy to be visited by the deputy director of the hospital.
"Can we help Doc?" ask Cindy kindly.
"Patients with chronic kidney failure, there is a wisdom tooth extraction action" Cindy said.
"For patients who are healthy and who have a history of kidney failure what are the different tools and actions for wisdom tooth extraction cases?" ask Yudha.
"If the equipment is the same, but the possible action with kidney failure is more noticed and observed continue Doc," replied Cindy.
"Doctors have bothersome wisdom teeth too? Should I check Doc?" the question is seramah perhaps because Yudha is his superior.
"No, not me, so the tools here are fine huh, nothing is broken?" ask Yudha.
"Yes Doc, very good even," Cindy said confidently.
That answer made Rinjani gawk, instead of just telling the damaged patient yes, and it turned out to be fine, Rinjani felt Cindy was unfair to the female patient.
Yudha saw a panoramic photo on the table, she saw Najma's name there. Looking at Najma's wisdom teeth that were slanted, it must have hurt.
"Who's this?" ask Yudha.
"The patient has missed Doc" Rinjani said.
"Can this be an action here?" yudha asked while looking at the photo.
"Yes Doc, I can" Cindy said.
"Then why did you tell this patient the device was broken?" ask Yudha.
"Dheggggg.." Cindy's heart felt like it was going to explode, why would Yudha know that.
"Ehm it.." Cindy was at a loss for words. He just looked down and dared not look at Yudha.
"And you know who he is? And how much time did he waste here waiting to be checked, when he had a big business he was staying in because he wanted to check here? What is your salary lacking so tell him to come to your independent practice?" ask Yudha.
"Sorry Doc, I don't know" Cindy to her trembling stammer.
"Najma Burhanuddin, she's Ardi's neurosurgeon's wife, our own colleague, and you know how close I am to Ardi's doctor," It is common knowledge that Yudha and Ardi were friends from childhood.
"I'm ashamed, really embarrassed in front of them because in my hospital there's this kind of service,"
"Sorry Doc," that's all that comes out of Cindy's mouth.
"And isn't it time for you to take care of the polyclinic? Why is it in the operating room? Why do patients wait so long? If you now take care of the poly, the operation is scheduled when you are not guarding," Yudha a little emotional.
"Anas, call the medical committee, call all the doctors, we're meeting this afternoon" Yudha said.
Cindy regretted and condemned her attitude earlier, now she can only surrender what will be punished. Wrong search for victims ..
.
The afternoon after Ashar, a medical committee meeting was held. Yudha himself led the meeting which was attended by all general practitioners and specialists of the hospital, except those who were on guard at the IGD.
He appealed to doctors not to distinguish insurance patients or pay independently, as well as free patients, they have the same rights and obligations, he said, and immediately report damage to the equipment on the installation of maintenance facilities to be repaired immediately. And hand over the warning letter to Cindy separately.
.
.
.
Sorry yes.this is just fiction, does not mean to offend any profession...
Jazaakumullaahu khayran.. thank you for faithfully waiting for othor's writing.. love sekebon 💜💜💜💜💜💜💜💜