
"Vi, lately how much love 1 star huh? Does our product fit the description?" lamented Ratna while watching her phone screen.
"How much do you love bad judgment?" ask Via.
"Today there are 3 people. Yesterday 5 people. There were 4."
"How about their comments?"
"The material is too thin, the stitches are not neat, there are stains."
"Before shipping, we checked the product, right?" Via trying to make sure.
"certainly already. We don't believe in the same suppliers. The product we sent was not defective."
"People who complain send photos?"
"Yes, but it could be a stain he made himself, the stitches pulled so it's not neat."
"So, you think this is an element of manipulation?"
"More precisely the attack on our online store."
Via took a deep breath. He was trying to stay calm.
"This other experiment? Just as the store began to grow, complaints were coming."
"Try to check the account that love 1 star. Same thing in the last 3 days?" orders Via.
Ratna immediately opened the account of the customer who complained. He looked at the data that could be read.
"The account owner who complains is like the same, deh. I'm not an IT expert, anyway. But from the HP number used there are 6 similar accounts."
" That means they're the same person" murmured Via.
"I'm sure, Vi. It's sabotage. I think there are people who sirik same us and intend to disrupt the business that we just pioneered."
"Maybe so, Rat. But we can't be rash."
"Yes. What are our actions then?"
"Block those people's accounts. Then in the product description add a statement that the product has been checked according to the description. If anything is not yet clear asked for chatt."
"Well, Vi."
Via kneaded his temple to relieve his brain tension. Then he took ablution to calm his mind.
"We keep an eye out for customer comments, Rat," Via said.
"Ready, Vi."
The next week no one else complained and gave a negative assessment. However, that afternoon Ratna was surprised by the many complaints that entered. And, everyone is asking for a transfer of their money.
"Vi, urgent. Many more complaints. Now it's worse. It's not just the judgment that's been made. They're returning their orders."
"Diretur? Their reasons?"
"Product defect."
"Well, is negative judgment blocked?"
"Udah. It's different from yesterday."
"Much?"
"There are 3 accounts. But there's quite a lot, Vi. The product value is three foresters. How, any?"
Via was silent for a moment. There was pain attacking his chest. But he tried to stay calm.
"God willing, there will be a way. Let's rest first. Prayer, yuk! It's time for Dzuhur."
They also take care of the new laptop and stationery used before the Dzuhur prayer. Just finished praying, they got a product return package.
Via opening and checking the contents. It matches with the shipping records of the goods.
"Vi, look! This stitch seems to have been deliberately broken. There was nothing hollow yesterday either. Why is there a small hole here? It looks like cigarette coals" Ratna said.
"The address isn't out of town, is it? It means they probably know us" said Via.
"really. I also thought I was not a stranger. I don't know what the motive is."
"Of course, we don't have to prejudge too far. We're focused on finding the best solution."
"Vi, sorry before. Where do you have capital from? Borrow at the bank?"
"No. I'll have savings from the monthly allowance you gave me. Also mother. Thank God, my savings are good. I was going to use it to pay the cost. It was even paid by Mother. Finally, my savings are used for capital."
"Oh, kirain pinjem."
"I try not to go into debt. Even if you have to owe, yes, which does not interest. Usaha, Rat. Fear that the results obtained are not blessed. While looking for a loan that is not interest-bearing is difficult."
"Yes, Miss ustadzah."
"Eh, I have an idea. The game and hijab that I brought to the Muslim study event only. I offer it to my study friends."
"Can too. You're not ashamed?"
"Why should I be ashamed? Kan halal's. O yes, we only discount the price. Some are defective. What matters is that we don't lose."
"Your brain is now the brain of business. Always looking for opportunities" ledek Ratna.
The clothes they had just received from the courier in an instant were already neat.
"Tomorrow for the study, yes. Help me sell. But, the main thing is to charge."
"Nge-charges? Why go to campus? It can be here too" said Ratna.
"Ish, not HP charge, Iyem. Charge the faith."
Ratna chuckles. It turns out he caught it wrong.
"Eh, does faith have to be charged?"
"hey are. A person's faith sometimes goes up sometimes down. There is a problem, tested a bit, sometimes instead of approaching God, even away. I've experienced it. Luckily God still loves me, sending my mother's family to me to be my support."
"I.m.I.minder, Vi," said Ratna.
"Why? I still have a lot to learn. You know for yourself how I used to be. Never mind hijab, pray often. Already graduated from High School, iqro not yet khatam. But I'm sure it's better to be late than not study at all."
"I'm actually jealous of you. You can change so drastically, I'm even walking on the spot."
"Eat it, study it, yuk!"
"I don't have a dress." Ratna is still evasive.
"Lha did participate in the study of the conditions for using a robe?"
"Yes. But the others must have put on a robe. Aye right? I'm wearing jeans?"
"Yes, you just wear the robe. Choose what you like" said Via.
"The one just pulled this? Really?" Ratna looked at Via with sparkling eyes.
"Yes, it's still. Yes, take it. God has nothing to lose, no."
Ratna was delighted to hear Via's offer. Not waiting long, he immediately took a cream color gamis that he had long estimated.
"Still, Vi," said Ratna as she kissed Via's left cheek.
"Ih, what the hell! Amused, know?" snapped Via while glaring.
Ratna only chuckled at Via who looked cute while pretending to be angry.
***
Friday afternoon Via and Ratna came to the campus mosque carrying a large plastic bag.
"Assalamualaikum," they said.
"Waalaikumsalam" replied the three girls sitting on the floor.
"They? Just who, anyway?" ask the girl who wears a brown robe.
"Know, sister, this is Ratna. He's a classmate and a boarding house" replied Via.
"I'm Salsa," said the brown-thursday girl as she reached out.
"Ratna" said Ratna, welcoming the girl's hand.
"I'm Nisa and this is Farah" the other girl continued.
"What did you bring?" ask Salsa.
"We sell Muslim clothes. There may be some interest" replied Via.
"Can you see?" change Nisa asked.
"of course. Please, Brother."
The three of them unpacked the bag that Ratna and Via had brought.
"Ih, that's beautiful. I've seen on online buying and selling sites the price is not this much. How cheap, Vi?"
"Yes, it's a discount."
"Lho, this model hasn't been out long."
"Indeed. But, there is no harm in giving discounts to friends. There is a slight defect of packing fitting. This one's stained, this blue one's stitched." Via indicates lack of product.
"Ah, just a little flaw. I want to take this one," said Nisa while taking a maroon color gamis.
"A little while back to come. I think your trades are selling well. After all, the model is good, the price is cheap. I'll take 2, yeah." Farah doesn't want to lose.
That day, finally the products that are returned can be sold. Only 2 hijabs and 1 robe left.
"Alhamdulillah, yes Vi. I did not expect the product to finally sell" Ratna said on the way home.
"God always gives way. Therefore, be assured of His help," advised Via.
"Yes, Ustadzah Via" said Ratna with a cry.
****
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