Camouflage Love of the CEO
Oi! Miss Call...

Let's get excited about being a rich woman!

~Disra Auristela~

Disra put a post note on a black board in her room before leaving for work.

Disra Auristela, a money-loving girl, is hardworking and has a face that cannot be said to be beautiful. However, it's pleasing to the eye. It has clear eyes, a minimalist nose and a tiny body. Not infrequently, many men try to be his lover. However, Disra has no desire to establish a serious relationship with the men who approached her.

A 21-year-old student who is studying Strata Satu, majoring in Information Systems. Previously, Disra was a graduate of Diploma Three majoring in Informatics Management. Joined the broadband crew in the largest internet provider company called PT Terabig Net to finance his lectures. His days as a student and also as a call center agent customer complaints section for PT Terabig Net.

Disra entered the service room to his cabin and began to sit in his chair, there were about 50 seats in the room covering an area of approximately 220 square meters, while turning on the computer, putting a headset in his ear, and then he was able to get his hands on the computer, justifying the position of the microphone then reflect a glance and smile to channel the spirit to himself. Look at and stare at the large monitor attached to the wall, showing how many queues the phone is connected to. Waiting list of customers who call quite a lot, the announcement of GAMAS (mass disruption). He took off his headset and asked his next-door friend who was in service from five in the morning, patting his shoulder who was talking to the customer.

“Hey, Dina, gamas what?” asked Disra to Dina in a small voice.

Dina press AUX button on her phone plane so that customers can not hear the conversation, “Don't know, no clear information, we are only directed to tell customers there is a mass interruption!” Dina presses back the AUX button to continue speaking to customers.

“OK, thanks,” muttered Disra who was not cared for by Dina because she was busy with her customers.

Disra reattached her headset and started pressing the ON button on her PABX phone plane. Customer connection directly connected.

“Terabig Net, good morning, with Angel can be helped,” said Disra with the characteristics of an operator and call himself Angel as his online name.

“This is why my internet is dead?” ask a male customer.

“Sorry, with whom am I talking?” asked Disra again, she looked at the customer's phone number on her PABX phone plane and typed on the note application on her computer.

“Peter.”

Disra typed Peter's name next to the phone number she had just typed. Writing the name of the customer in the note application is done to avoid the condition of forgetting the name of the customer who is talking to him.

“Can be helped customer number first, Mr Peter?”

“9998989898,” Peter replied.

Disra types a series of numbers mentioned by Peter and repeats the numbers mentioned by Peter.

“Good, Mr. Peter, please wait a minute, I do check first, please do not turn off the phone one to two minutes.”

Disra pressed the hold button from her phone plane, she did not check as she told Peter, she just reasoned to Peter to buy time because her computer was not fully ready to open the required application. In addition, in a state of mass disruption there is no need to check the network because the disorder comes from the center.

The sound of the company's Mars song was heard in Peter's ear. “How long was the check!”murmured Peter.

Not until two minutes had been heard the voice of Disra, he knew not to hold the customer for too long. The procedure, if the state of mass disruption does not need to be held, directly informs the customer that there is a mass disruption without having to check again. However, because Disra wants to buy time to open all the applications needed, he holds customers.

“Thank you for waiting, Mr. Peter. Sorry for the inconvenience, after we checked there was a mass disturbance, Mr.”

“Until how long?” ask Peter to come back.

“For its estimation it is still uncertain, sir. But, it is being worked on as soon as possible.”

“Then how? My job requires a strong internet, I am a previllege customer! I already paid a lot to subscribe on this Terabig Net!” peter was angry. The job he was referring to was playing online games.

Disra pressing the AUX button, “All also pay dear keles, if the previllege just loe doang! Usually don't use urate!” muttered Disra that Peter could not hear and then pressed the AUX button again. “Sorry for the inconvenience, Sir,” said Disra using one of the magic words that is sorry. There was a sincerity intonation in his voice.

“As we try our best, Mr Peter!” answer Disra calmly.

“I need certainty! Damage where?”

“Wires embedded under the sea, sir,” said Disra origin, he hopes customers quickly close the phone, if allowed to close the call first, he must have done it. Unfortunately the rules remain rules that he should not violate and only customers can disconnect the phone.

“You can't just talk, huh? Where is there such a reason? Quickly call your manager, I want to talk?” firmly Peter.

Disra presses the AUX button again. “You are talking to the same Director as well as Bapake!” disra Ejek. “Gamas! Gamas!” disra's growl that Peter certainly can't hear. Disra presses back the AUX button. “Please excuse me, Sir. Our manager is not in place,” said Disra.

“So when will my internet be active again? I won't hang up if my internet isn't active!” peter Hardik.

“Sorry sir, there is no certainty that the network will return to normal. However, it is being worked on as soon as possible,” said Disra straightforwardly with the right tone as an operator.

“I don't want to know, it should be active now!” peter said still in a high tone.

Disra intends to press the AUX button because she wants to curse Peter again. However, his finger did not fully press the button. “So much loe! Sample nose fur loe elongated, I ladenin!” challenge Disra with a smirk smile. He is free to swear at customers because he believes customers do not hear his insults.

“What did you say? Damn girl, you can cuss at customers! What's your name?” ask Peter emotion.

Disra panicked, her face instantly pale, she looked at her PABX, sure enough the AUX button was not embedded down.

Gawat, my customers are horrifying me!

Disra looked at the 15 x 20 mirror in front of her, all service cabins are equipped with a mirror on the left to see the faces of the agents in serving customers even though they do not directly meet the customer face to face, facial expressions are very important because they can affect the voice that will be issued in conversations with customers. Facial sharpening can affect the psychological, when talking to the person being served. Smiling, frowning, or something. So that the mirror is very influential here and now Disra's face is deathly pale.

Disra let out a long breath, trying to calm down. “Sorry, sir, there was a misunderstanding. I didn't talk to Mr.” he said full of guilt.

“What the fuck! Your name is Angel ‘kan?  I will report to your boss and I will also input to the reader newspaper!” threaten her.

“Hallo .. hello .. sorry, sir. Your voice is not heard clearly.” Disra deliberately acting did not hear Peter's babble.

“You don't play me, yeah! From earlier clear phone connection, why suddenly can not hear my voice!”

Disra still pretends not to hear Peter's words. “Hallo .. hello .. sorry Mr. Peter your voice is not heard clearly,”.

“Hey you don't pretend!” shouted Peter.

“Hallo .. hello .. sorry Mr. Peter your voice is not heard clearly, the conversation cannot continue. Thank you for contacting Terabig Net, good morning, happy activities.”

“Hey, don't pretend not to hear yes ...”

Disra presses the OFF button, disconnects Peter's phone, no matter Peter's insults are still heard in his ears, he can only peck at his cabin, no matter what will happen after this.

Peter called Terabig Net's call center. However, only the company's mars song was heard, which signified the number of telephone queues. “Sial!” Peter slammed the phone. “Grotto master find loe, jerk operator!”

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